Customer Service Specialist with Catalan
Miejsce pracy: Warszawa

Fully remote offer

 

Your daily tasks:

  • Providing the highest level of customer service (Chat/E-mail/Phone);   
  • Answering incoming calls and meeting targets set by the Client and management;  
  • Following company policies and procedures, ensuring quality;   
  • Performing daily tasks in an efficient and timely manner;   
  • Achieving quality goals for calls and customer satisfaction. 

What do we expect from you?

  • Language: Proficiency in Catalan (C1) and English (C1);  
  • Experience: Customer Service experience is mandatory, cool if you have experience in sales;   
  • Technology: Knowledge of MS Office and developed computer skills;   
  • Personality: Motivated and enthusiastic;

Youre a good candidate if you have:

  • Ability to prioritize and plan;    
  • Independence AND ability to work with minimal supervision;  
  • Ability to solve problems;  
  • Attention to detail;   
  • Sales skills;   
  • Soft skills. 

Working conditions:

  •  Type of contract you choose yourself;  
  •  Base salary + bonuses;   
  •  Fully remote work (you have to live in Poland)

What else should you know?

  • Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
  • We offer private Medicover healthcare;  
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
  • Professional development through training and cross-location cooperation at the international level. 
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Foundever for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever privacy policy.
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