Customer Service Advisor with Slovenian
Your responsibilities:
  • Answer phone calls, e-mails, live chats, and messages on social media from customers.
  • Help customers with issues related to the service, troubleshoot on the customers behalf, and solve the customers problems to the best of your ability.
  • Work shifts: morning 8:00-16:45, afternoon 15:15-00:00 Monday to Sunday. (Local time)
  • Phone calls are inbound, no cold calling.
Our requirements:
  • Slovenian language and communicative level of English in both oral and written.
  • Suitable for people without experience.
  • Good computer skills and good knowledge of MS Office.
  • Ability to quickly identify customers’ problems and needs.
  • Ability to set priorities and manage daily responsibilities effectively.
  • A client-oriented approach, patience, and strong communication skills.
  • Team players with the ability to also work independently.
What we offer:
  • Possibility of working from home.
  • Attractive salary.
  • Attractive bonuses according to the performance.
  • Daily use of foreign languages, especially English.
  • Opportunity to develop a career within a multinational environment.
  • Team-building events.
  • Fully paid training to prepare you for direct contact with customers.
  • Team leader support at every stage of cooperation.
  • Coaching, mentoring to improve your qualifications.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.